Appointments

Schedule an Appointment

Reserve appointments for vaccine clinics or spay/neuter procedures online.

Scheduling Reminders

When scheduling, you will be asked for a $50.00 non-refundable deposit to hold your appointment. The deposit will go toward the cost of the procedure (surgery or vaccinations). When you submit your payment, please only click the button only once. It takes a minute to process, but clicking multiple times will cause multiple charges.

Our spay/neuter clinic is very popular and we receive a high volume of phone calls. Please be patient, as it can be several days until you receive a response. In addition, please note that we are often scheduling surgeries for dogs and cats several months in the future.

 To schedule an appointment, your pet:

  • Should be in good health
  • Should not be overweight
  • Dogs should be between 4 months and 7 years old
  • Cats should be between 3 months and 7 years old

 You must provide proof that your pet’s rabies vaccine is up-to-date. If not, it will be administered the day of their procedure at a cost of $25 per vaccine. 

Pre-operative blood work can be performed and is recommended, although not required (unless your dog or cat is 5 years old or older). The cost for this is approx. $125.00 and will be done prior to your pet’s surgery. Pre-operative blood work may uncover an underlying condition that could cause complications during surgery.

 Dogs must be on a leash, and cats must be in a carrier. 

Your pet will be able to be picked up to go home the same day. You will be assigned a time for discharge when you arrive at intake.

On the day of surgery, please bring your pet to the Pet Pantry located at 26 Millersville Road, Lancaster, PA 17603

** Please note that appointments made online are for family pets only not TNR cats, please call in for TNR clinic availability.

Breed Restrictions

We are unable to spay or neuter the following breeds at our facility:

  • Doberman Breed or Doberman mixed breeds due to a blood-clotting disorder called Von Willebrand’s Disease. 
  • Bull Dogs and Bull Dog mixes
  • Sphynx Cat Breed due to special anesthesia needs.
  • Savannah cat breed. Our facility is not set up with the proper environment to provide a stress-free experience for this exotic cat.

NOTICE: TNR appointments can be made by calling 717-983-8878

Reschedule Policy

Should you need to reschedule your pet’s surgery appointment, this deposit can be used towards the new appointment as long as the procedure is rescheduled a minimum of 48 hours  prior to the scheduled date. 

A new deposit will need to be collected if you wish to reschedule under the 48- hour period, or if you cancel or miss your appointment. In these instances, you may be asked to pay in full when rescheduling. We will do our best to reschedule your pet’s procedure with the earliest appointment possible, but the wait can be several weeks to a few months long. Rescheduling the appointment must be done within three months of the originally scheduled appointment or your deposit will be forfeited.

Sorry, we are not able to carry deposits to reschedule for vaccination clinics. A new deposit will need to be collected if you need to reschedule.

Please note that you can add on additional services such as micro-chipping or additional vaccinations at the time of your actual appointment. They will be an additional charge, but do not need to be noted or decided upon at the time of scheduling.